One of the new kiosk machines where Georgians can renew their tags.
By Tucker Green, PIO
The Pickens County Tax Commissioner’s office continues to make steady improvements to increase the efficiency of their operation. Under the leadership of Tax Commissioner Darrin Satterfield and his excellent staff, they have placed an increased focus on customer service. One of the new services offered to customers is the ability to renew their tag registration at kiosk machines across the state. The service can be utilized in 12 counties across Georgia for only a $3 convenience fee. Most of the machines are located at grocery stores (primarily Kroger grocery stores) within these counties.
Pickens County will not have a kiosk machine within our own borders, due to the fact the each kiosk machine is required to meet a certain amount of usage each month. If the minimum requirement is not met, that county is monetarily penalized. Currently, Pickens County does not have the service volume to meet this requirement. However, this service will be very useful for individuals who commute or travel often through these surrounding counties. This service is also conveniently available 24/7 to meet customer’s needs. Additionally, all of the tax commissioner’s offices across the state are required to upgrade to the DRIVES (Driver Record and Integrated Vehicle Enterprise System). This new system will allow for improved customer service and communication, updated and easy-to-use technology, enhanced fraud protection, and increased efficiency. The implementation of this system will require new training across the state. Pickens County has been selected to host two training sessions during the month of June for our regional partners.
If you have any questions about these new services and opportunities contact Pickens County Government at 706-253-8809.
Here are a few of the kiosk machine locations for your convenience. If you would like to access the full list go to dor.georgia.gov.
Hickory Flats Center Kroger, 6766 Hickory Flat Hwy., Canton and Towne Lake Square Kroger, 2295 Towne Lake Pkwy., Woodstock.